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where information technology & human touch intersect

cybersecurity + cyber insurance, it support, managed it services, managed backup, microsoft 365 services, cloud services, it consulting and more

His ability to pivot our cyber posture to embrace remote work without missing a beat was likely how we survived the pandemic. His introduction of other cutting-edge technologies moved us from outdated systems to a modern, high-tech posture, revolutionizing how we conduct our business. (cont.)

Jonathan Drake SteelDivorce and Family Law Partner

We owe a great deal of our current success and smooth operational workflow to his hard work and foresight. His contributions have not only enhanced our firm's capabilities but have also set a new standard for what we expect from ourselves and our technology. For his unwavering support, innovative solutions, and exceptional problem-solving skills, we are truly grateful.

Jonathan Drake SteelDivorce and Family Law Partner

think of HUGO CONNECT as your personal IT director

I’m committed to personalized IT with a human touch, disrupting the status quo. I understand that every business is unique and comes in all shapes and sizes. I recognize the importance of personal interactions and understanding your specific requirements. Human connection is at the core of my service. Experience a personalized approach where you’re more than just a line item; you’re a valued partner.

20+

Years of experience

20+

Years of excellence

With over two decades of in-depth tech expertise, I offer comprehensive IT services and consulting at HUGO CONNECT. My approach is tailored to not only resolve immediate technical challenges but also to strategically enhance your business operations, preparing you for future advancements. I ensure a balance between rapid problem resolution and long-term technological planning, delivering solutions that meet your unique needs today and position you for success tomorrow.

user satisfaction

Rated 10/10 by clients for exceptional service and support.

100%

click here for testimonials

i'm here to help – let's have a conversation (it's on me) on enhancing your IT together as partners, not clients.

your personal IT director - comprehensive support tailored for your business

Reliable IT support is crucial for your business's success, and at HUGO CONNECT, I am committed to delivering just that. With personalized IT solutions crafted for your unique challenges, you can count on me for both immediate technical support and strategic long-term guidance. I ensure your technology not only meets today’s needs but also prepares you for future growth.

Discover the 'Call Hugo' difference, where exceptional IT support is only the beginning.

your core services

client-centric 

client-centric 

client-centric 

client-centric 

client-centric 

i’m changing the way it services are delivered to your business, offering a personalized approach where you’re treated as a valued partner, not just a line item.

ready to experience the difference?

call hugo today and let’s make it personal!

at the core of your business' success is HUGO CONNECT's commitment to technological excellence

i take immense pride in the ability to offer a wide range of services, each tailored to meet the unique needs of my clients. if the service you require is not listed, please do not hesitate to get in touch with me. your inquiries are not just welcomed, they are encouraged. i am always ready to discuss how i can support your goals and help you succeed.

Reach out to me today at hugo@hugoconnect.com to explore how I can support your business.

why HUGO CONNECT?

IT support should be as distinct as your business itself. at HUGO CONNECT, i combine deep industry experience with a dedication to tailored service. i go beyond fixing problems — i aim to anticipate your it needs, aligning my support with the pulse of your business. with a proactive approach and innovative solutions, i'm here to ensure your it drives your business forward.

for IT service that's truly in sync with your goals, it's time to "call HUGO!"

Victor is a very talented and responsive technology leader. He has excellent customer service and communication skills and a strong work ethic. These skills along with his technical and leadership abilities makes him a great player on any team.

Kathy J. LangChief Information Officer

Hugo is dedicated to his craft and is always on 24-7. He is creative and forward thinking and attempts to stay at the forefront of his industry to ensure his workforce is working with the best software and hardware for their needs. He is also dedicated to cyber security and protecting the valuable information/data on firm servers. He is also regimented and highly organized, which should put any boss at ease knowing things are in process and being taken care of. He will be an asset.

Tom FieldDivorce and Family Law Attorney

Hugo is phenomenally talented in the IT space. In addition to his warm demeanor, he is incredibly tech savvy and quick to offer practical solutions to the most complicated of technology related issues. Hugo is a team player. Anyone would benefit from his incomparable expertise and industry know how.

Katy Homburger MickelsonDivorce & Family Law Attorney

I had the pleasure of working with Victor during my time at Marquette University. I would, without hesitation, have Victor on my team again. He is one of those wonderful technical folks who can see the big picture. He understands what is needed for both the end users and the company as a whole. His personality brings out the best in people and they are always pleased to interact with him.

Mary SimmonsSenior Vice President of IT

The speed at which he is able to effectively problem-solve and trouble-shoot is incredible. I cannot think of an IT issue that I personally put to Hugo that wasn't solved efficiently and with a warm demeanor.

Aubrey (Parlet) ParkerOwner and Managing Partner at The Law Offices of Aubrey J. Parker LLC

Victor exhibited unmatched dedication to duty, superb problem-solving abilities, and terrific interpersonal skills. He quickly established himself as an intrinsic member of the Army ROTC team. Despite an intense workload, Victor always responded promptly to any IT issues we encountered, providing tremendous customer support and ensuring missions were complete and customers' systems were fully functional. His positive attitude and work ethic were greatly admired.

Robert P. KaderavekLieutenant Colonel, U.S. Army

Hugo was always responsive and helpful, even when working remotely. He also made sure that transitions to new technologies or methods were seamless and secure. He will be an asset to any IT department.

Prerna PasulkaDivorce and Family Law Partner

I worked with Victor during his time at Marquette University. Even though he did not directly report to me, I worked often with Victor on many projects including our work together with Microsoft Lync Beta testing. Marquette worked closely with Microsoft over many years to test, deploy, and provide feedback for various versions of Microsoft Lync (now Skype for Business Server). Victor was a core member of the deployment team and an enthusiastic technician for that project and many others. He showed solid technical skills and well as a professionalism that worked well for him while he supported various executives at Marquette. Victor left for a better job out of state, otherwise I would have quickly hired him as one of my system administrators. I would whole-heartedly recommend him to any manager looking for a sharp, qualified, professional individual to join their organization.

Victor MartinezIT Manager/Microsoft Cloud Architect

Victor Hugo is, in a word, amazing. I've never met a more compassionate, knowledgeable, personable professional in my entire time in the technology field. If I ever had the opportunity to own a technology company of any flavor, I would seek him out and kindly beg for him to come work for me. I've never known a person more committed to helping others - his customer service is bar none. Speaking on behalf of his colleagues at Marquette, his departure was the single biggest lost to Marquette's IT department in the entire time I have been there. It's a sad (but true) fact that people are always replaceable. But it is a refreshing notion to see a person like Victor Hugo buck that industry credo and prove that it is not always true. I could string out adjectives for days to describe him - but that would not do him justice. I will say this, though: I admire and respect the person that he is, and envy any entity lucky enough to call him an employee. If you are reading this in contemplation of interviewing or hiring him, please look no further. You have found a gem that will epitomize what you are looking for. If someone told me they were disappointed in something Victor did, my retort would not be "ohh, I'm sorry to hear that," it would be "something else must be awry with what you are doing."

To reiterate my initial statement, Victor is amazing.

Justin WebbSenior Privacy Counsel at Snap Inc

HUGO CONNECT 

HUGO CONNECT 

HUGO CONNECT 

where your IT is personal 

where your IT is personal 

where your IT is personal